While not every real estate agency is able to help all of the clients that they have at one time, Town Residential comes pretty close to being able to help all of their clients out. They have worked to make sure that they have everything that their clients need in the short time that they have been in business. This level of customer service combined with the great contacts that they have in New York City has allowed them to grow to something much more than other real estate agencies with the help of their parent company.
Customer service is key in the real estate industry. It is about more than just saying please and thank you to their clients. It is about delivering them something that no other real estate company in the entire city is able to deliver to them while offering them something that they cannot refuse at the same time. It is about never stopping until the perfect apartment is found and going the extra mile to make sure that things are taken care of for the clients who want to be able to have everything when it comes to their life in New York City.
Not only is customer service really important for Town Residential, their real estate contacts are also very important. This is not just the people who they do business with but also the people who they mingle with outside of business transactions. It makes sense that the leaders at Town Residential make sure that they are always aware of the circles that they travel in.
Since Town Residential has had such a high level of growth in the three years that they have been in business, it is easy to see that they will continue to be successful. Real estate will always be a hot market in New York City because the demand is much larger than the supply. Town Residential knows that and uses it to their advantage to make sure that they get the most out of the real estate industry. They want to make sure that they are able to service all of their clients and that they get the most out of the business that they have to offer their clients and they will use any means to get what their clients want from them.
When it comes to a good start, Town Residential has definitely had it. Thor Equity is the company that they used to finance their business at the beginning of the agency. This gave them a huge boost before they even started their business. It allowed them to make the contacts that they needed and get the “ins” with different areas around the cities. It has allowed them the chance to truly get a feel for the way that things work in the city before they even started the real estate business.